Return Policy
Gift Shop Returns & Exchanges
At the Magnolia Plantation and Gardens Gift Shop, we strive to provide high-quality products to our customers. Please review our return and exchange policy carefully:
No Returns or Exchanges: We do not accept returns or exchanges on any purchased items unless they are broken or defective upon arrival.
Broken or Defective Items: If you receive a broken or defective item, please contact our customer service team within 10 days of receiving your order. We will assist you in processing a return or exchange for the affected item.
Proof of Issue: To expedite the process, we may require photos or a description of the defect or damage.
Final Sale Items: Please note that all final sale items are not eligible for return or exchange.
Shipping Costs: Pending our review, we may cover shipping costs for returns of broken or defective items.
If you have any questions about this policy or your order, please contact our customer service team at giftshop@magnoliaplantation.com.
We appreciate your understanding!